Privacy Policy

1. Who We Are

Legacy-Fidellan s320 ("we", "us", or "our") provides AI-driven data analysis and decision optimisation services. This Privacy Policy applies to all visitors, users, and others who access our website or services (collectively, "users" or "you"). If you have questions about this policy, please contact us using the details provided on our Contact page.

2. Information We Collect

We may collect the following categories of information:

• Contact information you provide voluntarily, such as your name, email address, or company details when submitting a form or contacting us.
• Account and usage data, including information generated when you interact with our platform, such as preferences, settings, and analysis inputs.
• Technical data, including IP address, browser type, device information, and general usage patterns collected automatically through cookies or similar technologies.
• Communications you send to us, including support requests, feedback, and correspondence.

3. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain our website and services.
• Respond to enquiries, support requests, and other communications.
• Improve, personalise, and develop our services and user experience.
• Monitor and analyse usage trends to understand how our services are used.
• Meet legal, regulatory, and contractual obligations.
• Protect the security and integrity of our website and services.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our business, and compliance with legal obligations. You may withdraw consent at any time where consent is the basis for processing, without affecting the lawfulness of prior processing.

5. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to operate effectively, remember preferences, and gather analytics about site usage. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of parts of our website. Where required by law, we will seek your consent before placing non-essential cookies.

6. Sharing of Information

We do not sell personal information. We may share information in the following circumstances:

• With service providers and vendors who assist us in operating our website and delivering our services, under appropriate confidentiality obligations.
• To comply with a legal obligation, court order, or governmental request.
• To protect the rights, property, or safety of Legacy-Fidellan s320, our users, or others.
• In connection with a business transaction such as a merger, acquisition, or sale of assets, subject to appropriate safeguards.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including satisfying any legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If information is transferred to or processed in countries outside your own, we take steps intended to ensure that appropriate safeguards are in place to protect that information consistent with applicable data protection requirements.

10. Your Rights

Depending on applicable law, you may have rights that include the ability to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Object to or restrict certain processing activities.
• Request a copy of your data in a portable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us via the details on our Contact page. We may need to verify your identity before responding to your request.

11. Children's Privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via our Contact page.